Froggo & Duckie - The Original Keychain

★ Free-shipping for orders USD 15+ (Exclude washi tapes and keychains)
⊹ Use code "FREESHIPNEW" at checkout
⊹ For local Hong Kong orders, free shipping will be automatically applied at checkout, no code is required.

★ Processing time
⊹ Your order will be dispatched within 1-3 business days. 

★ Shipping: International
⊹ I ship to the US, UK & EU, South East Asia, UAE, and all countries where postage services are available. Please check here(updated 2025.01.24) if postage service is available at your country, or contact me if unsure
⊹ Standard air mail (untracked) by default at USD 2
⊹ Typically 2-4 weeks to arrive. Extra 1-2 weeks may be required due to the pandemic.
⊹ Please contact me at notmehmehstudio@gmail.com if you do not receive your order over 2 months

★ Orders to the United States (Attention!)
⊹ Due to recent changes in shipping policies, mail packages from Hong Kong may experience longer transit times than usual. While postal services have resumed and we are able to ship your orders, please allow extra time for your package to arrive. 

★Tracking service
⊹ Please add the item "Tracked Mail" to your cart if you prefer a tracked mailing service. This applies to both international and local Hong Kong orders.

★ Shipping: Hong Kong
⊹ Untracked mail by default at HKD 8
⊹ 2-5 business days to arrive

★ VAT/Import/Customs Fees
⊹ You are responsible for paying any additional costs on your ends, such as import duties, customs fees, or any other local postal requirements issued by your country
⊹ These fees are not included in the item's price or shipping cost

★ Returns & Exchanges, Lost Mail
⊹ Email me at notmehmehstudio@gmail.com if there are any issues with your order
⊹ I do not accept returns and exchanges due to the high shipping fee. I will make sure my products are of their best quality before shipping.
⊹ I am not responsible for lost mail and do not refund or ship your order again

★ Items
⊹ Please note that the colors of the product photos and the actual products may vary slightly due to different device screen settings